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Terms of service

 

Terms and Conditions of Use

Welcome to Affinity Organics Limited. These Terms and Conditions outline the rules, regulations, and legal agreements for the use of our website and the purchase of our skincare products.

By accessing this website and/or purchasing from us, you agree to accept these terms in full. Do not continue to use the website if you do not agree to all of the terms and conditions stated on this page.


1. Definitions

  • "Company", "We", "Our", "Us": Refers to Affinity Organics Limited.
  • "Customer", "You", "Your": Refers to the person accessing this website and purchasing our goods.
  • "Products": Refers to the skincare items, including one-time purchases and recurring subscriptions, available on our website.


2. Incorporated Policies

Your use of this website and any purchases made through it are also governed by the following policies, which are explicitly incorporated into these Terms and Conditions by reference. Please review them by clicking the links below:

  • Privacy Policy – Outlines how we collect, use, and protect your personal data.
  • Return and Refund Policy – Outlines your rights regarding cancellations, damaged goods, and strict hygiene return rules for unopened items.
  • Shipping Policy – Outlines order processing times, shipping rates, international customs, and tracking.
  • Subscription Policy – Outlines how our recurring skincare deliveries operate, billing cycles, and how you can modify or cancel your subscription.


3. Intellectual Property Rights

  • Unless otherwise stated, Affinity Organics Limited owns the intellectual property rights for all material, images, text, and product descriptions on this website.
  • All intellectual property rights are reserved. You may view and print pages for your own personal use, but you must not republish, sell, rent, or duplicate any material from this website without our explicit written consent.


4. Product Information and Disclaimer

  • Skincare Safety: Our products are made with organic ingredients; however, individual skin types may react differently. We strongly recommend reading the full ingredient lists carefully and performing a 24-hour patch test before full use.
  • Medical Disclaimer: The information provided on this website is for educational and cosmetic purposes only. It is not intended to diagnose, treat, cure, or prevent any skin condition or disease. Consult a medical professional if you have chronic skin concerns.
  • Accuracy: We endeavor to display product colors, textures, and packaging variations as accurately as possible. However, we cannot guarantee that your device’s display will perfectly reflect the actual product.


5. Ordering and Pricing

  • Contract Formation: Your order constitutes an offer to buy from us. A binding contract is only formed when we dispatch your products and send you a shipping confirmation email.
  • Price and Policy Changes: We reserve the right to alter prices, promotions, or product availability at any time. However, any changes will not affect orders that have already been accepted and dispatched by us.
  • Order Rejection: We reserve the right to refuse or cancel any order for reasons including, but not limited to, product unavailability, errors in pricing or descriptions, or suspicion of fraud or unauthorised commercial resale.


6. Payment and Security

  • All payments must be made at the time of ordering.
  • We use secure, third-party payment gateways to process transactions. We do not store or have access to your credit or debit card details.


7. Limitation of Liability

  • Statutory Rights: Nothing in these Terms and Conditions shall affect your statutory rights as a consumer under the UK Consumer Rights Act 2015.
  • No Exclusion: Nothing in these terms excludes or limits our liability for:
    • Death or personal injury caused by our negligence;
    • Fraud or fraudulent misrepresentation;
    • Any breach of the terms implied by section 17 of the Consumer Rights Act 2015(title and quiet possession); or
    • Any other liability which cannot be excluded or limited by applicable law.
  • Liability Cap: Subject to the above exclusions, our total liability to you for any claim arising out of your purchase shall not exceed the total price paid to us for the product in question. We are not liable for any business losses, loss of goodwill, or indirect, consequential losses.


8. Governing Law and Jurisdiction

  • These Terms and Conditions, and any dispute or claim arising out of or in connection with them, are governed by and construed in accordance with the laws of England and Wales.
  • You and Affinity Organics Limited both agree that the courts of England and Waleswill have exclusive jurisdiction over any disputes, except that if you are a resident of Scotland or Northern Ireland, you may also bring proceedings in your local courts.


9. Changes to These Terms

  • We reserve the right to revise and update these Terms and Conditions at any time. Your continued use of the website following the posting of any changes signifies your acceptance of the updated terms. Revised terms will not apply retroactively to any active orders or disputes initiated prior to the update.


10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

  • Email: affinityorganics@outlook.com
  • Company Name: Affinity Organics Limited